shurooqahmed21

Happiness Consultant | Clinical Operations

United Arab Emirates, Dubaihttps://linkedin.com/in/shurooq-ahmed-35958a254/

Profile summary

Happiness Consultant with 2 years of experience across clinical and administrative environments. Manages medical application workflows and client documentation while maintaining DHA-licensed proficiency in diagnostic testing and phlebotomy. Executes regulatory compliance protocols and clinical sample processing to ensure service accuracy and patient safety. Committed to maintaining high standards of documentation control and professional integrity within healthcare operations.

Career highlights

Client Service Operations: Managed medical test applications and visa submissions at Amer Center, ensuring service continuity and accurate document verification for all client health screening requirements.

Regulatory Compliance: Coordinated with applicants to resolve documentation errors and maintained strict adherence to government form submission standards through the Tadbeer portal.

Clinical Laboratory Proficiency: Executed routine diagnostic testing and blood collection procedures across three hospital environments while maintaining strict sample integrity and safety documentation standards.

Professional Certification: Maintained a valid Professional License in Medical Laboratory Science from the Dubai Health Authority, confirming adherence to regional clinical standards and regulatory requirements.

Key skills

Skills
Medical application handlingBlood collection (phlebotomy)Ability to learn quickly and work in a teamAttention to detailBasic laboratory skillsLaboratory safety awarenessComputer and data entry skills (Microsoft Office)Administrative Workflow ManagementClient Relationship ManagementRegulatory ComplianceDocumentation ControlTadbeer Portal OperationsClinical Sample ProcessingDiagnostic TestingPatient Record ManagementGovernment Portal OperationsVisa Application ProcessingDocument VerificationClinical Workflow CoordinationPatient Data ManagementPatient CareDiagnostic Laboratory TestingSample Integrity ManagementLaboratory Safety ProtocolsID Management SystemsMedical Record Documentation

Professional experience

Happiness ConsultantJun 2026 - Present
Amer Center

Managed administrative workflows at Amer Center, overseeing the processing of medical test applications and visa documentation. Facilitated client interactions through the Tadbeer portal to ensure compliance with government application standards.

  • Processed medical test applications to support client health screening requirements.
  • Executed visa application submissions through the Tadbeer website to maintain service continuity.
  • Performed data entry and document verification tasks using internal ID management applications.
  • Coordinated with applicants to resolve documentation errors and ensure successful submission of government forms.
Internships (Medical Laboratory)Jun 2026 - Present
SKMCA, Al Qassimi Hospital, Thumbay Hospital

Managed laboratory rotations across SKMCA, Al Qassimi Hospital, and Thumbay Hospital, performing routine diagnostic testing and clinical sample processing. Oversaw adherence to safety protocols and maintained accurate documentation for patient records.

  • Performed routine laboratory tests and blood collections while maintaining strict sample integrity.
  • Executed laboratory safety procedures and documentation standards to ensure compliance with hospital protocols.

Education

Bachelor of ScienceJun 2023
Gulf Medical University

Medical Laboratory Science

High schoolJan 2019
Sukaina Bint ALhussein

Certifications

Professional License (DHA) – Medical Laboratory Science (Valid)DHA